Download a copy of mailbox mail from cPanel when you want your own archive. Label and store the download somewhere safe off the server.
Email forwarders / filters are not backups
To keep a copy of messages, use an IMAP client that syncs locally, export from Roundcube if available, or download via the backup tools your cPanel theme offers under Email or Files.
Full account backup
A full account backup (see How to Back Up Your Hosting Account) includes email data. Download it to your computer and delete the on-server copy so it does not use disk space.
Tip: Brand note: guides refer to Cid Hosting — the client area is clients.cidhosting.net.
Restore questions? clients.cidhosting.net/submitticket.php.
