Forward mail from webmail when your mail app offers it. For reliable domain forwarders, use cPanel Forwarders.
Prefer cPanel
Open How to Set Up an Email Forwarder in cPanel — that is the supported path for shared and reseller hosting.
If webmail shows filters / forward
- Sign in to Roundcube webmail.
- Open Settings → Filters (or similar).
- Add a rule that redirects or copies to another address, then save.
Unsure which to use? clients.cidhosting.net/submitticket.php — we will point you to the simplest option.
