Set up your Cid Hosting mailbox in Mozilla Thunderbird using secure IMAP so mail stays in sync with webmail and your phone.
Settings to use
| Setting | Value |
|---|---|
| Account type | IMAP (recommended) |
| Incoming server | mail.yourdomain.com |
| Incoming port / encryption | 993 · SSL/TLS |
| Outgoing server (SMTP) | mail.yourdomain.com |
| Outgoing port / encryption | 465 · SSL/TLS |
| Username | Your full email address |
| Password | Your email account password |
| Outgoing authentication | Required — same username and password |
Replace yourdomain.com with your own domain.
Add the account in Thunderbird
- Open Thunderbird. If the menu bar is hidden, right-click near the top and enable Menu Bar.
- Tools → Account Settings → Account Actions → Add Mail Account.
- Enter your name, full email address, and mailbox password, then continue.
- If Thunderbird guesses wrong, choose Configure manually and enter the settings from the table above.
- Finish and open the Inbox to confirm mail downloads.
Tip: On the Email Accounts page in cPanel, Connect Devices shows the exact server settings for that mailbox.
Prefer POP3?
Use incoming port 995 with SSL/TLS, same hostname and SMTP. POP downloads mail to one device — prefer IMAP for everyday use.
Still stuck? Open a ticket at clients.cidhosting.net/submitticket.php with your email address (never the password) and a screenshot. We aim to attend to support requests within eight hours.
