Connect to your hosting account with an FTP app such as FileZilla to upload or download website files.
Before you connect
- Have an FTP login ready (see How to Create an FTP Account in cPanel), or use your cPanel username if that is how you usually connect.
- Know which folder you need — the main website is
public_html.
Connect with FileZilla
- Open FileZilla → File → Site Manager → New Site.
- Host:
yourdomain.com; Protocol: FTP — Require explicit FTP over TLS; Port: 21. - Enter the FTP username and password → Connect.
- If you see an unknown-certificate notice the first time, check the details look like your hosting provider. Unsure? Open a ticket before accepting.
- Drag files from your computer (left) into
public_html(right).
Tip: See also How to Upload Your Website (File Manager or FTP) for File Manager and zip-upload tips.
Still stuck? clients.cidhosting.net/submitticket.php.
