Reset a mailbox password in cPanel when someone forgot it or you need to revoke access.
Steps
- Log in to cPanel from clients.cidhosting.net.
- Email → Email Accounts.
- Click Manage next to the address.
- Under Security, set a new strong password (use Generate if helpful).
- Click Update Email Settings.
After you change it
- Update Outlook, Apple Mail, phones, and any app that sends mail as that address.
- Until every device is updated, those apps will keep asking for the password or fail to send.
- Do not reuse your cPanel or client-area password for mailboxes.
You can also change a password while signed into webmail — see How to Use Webmail and Change Your Email Password.
Need a hand? clients.cidhosting.net/submitticket.php — never send passwords in tickets.
